FREE UK delivery on all orders over £30
Order by 2pm for Next Day Delivery

What are your delivery charges?

I want you to pay as little as possible for delivery, so send all books by Royal Mail second class or courier (2-3 days) for a flat rate of £3.75.

I offer an even lower rate for Mr Men and Little Miss books which ranges from £1 for one to £2 for seven (they’re smaller and lighter to send so cost me less).

And if you spend £25 or more, I’ll send the books to you for free!

Do you offer next day delivery?

If you need your order super quick, just drop me a line before you place your order and if I can send via first class or next day delivery then I’ll let you know how much it will be.

What is the returns policy?

I want you to be really happy with your purchase. If it reaches you in sub-standard condition (or, heaven forbid, doesn’t reach you at all), then please email me at [email protected] sending photos if appropriate, within 14 days of receiving the order, and I’ll get back to you as soon as I can.

If you have changed your mind about an order and wish to return it, you will need to contact me within 14 days of receiving the order, and return it to me at your own cost.

If you have any queries about your order at all, then please email me in the first instance.

How can I pay for goods?

I accept payment for web order via Paypal, debit or credit card (I use Stripe and Paypal to process card payments on my site).

If you’re a business I can send you a pro forma invoice instead. Please contact me with your order.

And if you’re an individual who would rather pay by bank transfer then please email me at [email protected] with details of the products you’d like to order and I’ll reply with my bank details for payment.

Do you offer gift wrapping?

Books are the gift that keeps on giving, so I’m here to help make that book gift extra special (and super easy). I can send the gift direct to your recipient, and I’ll even gift wrap it for you in my selection of colourful, quality wrapping paper (just choose gift wrap at the checkout). If you include a note on the order I’ll handwrite it and attach it to the gift too.

If you’ve chosen one of my gift sets you can upgrade it to be sent in one of my beautiful presentation keepsake boxes.

All gift sets are sent wrapped in tissue in a brown postal box as standard.

I don’t include the invoice or sales receipt in any of the orders sent as a gift (if you’ve chosen gift wrap and/or a different delivery name and address to the billing details) – that’s the modern day equivalent of leaving the price on!

Do you sell gift vouchers?

For gift voucher enquiries, please drop me a line at [email protected]

Can you recommend some books?

Of course I can. It’s not always easy to know which books are best for different ages, so I’d be more than happy to put a selection together for you. Just email me at [email protected] or get in touch via the contact form with details of the child’s age and your budget, and I’ll be back in touch with my personalised pick.



Helping you choose the right books

Deciding which books to buy (especially when you’re doing it online) can be tricky. I’ve tried to make it as easy as possible by enabling you to group books by recommended ages and type, but if you’d still like help deciding then please get in touch.

You can email me at [email protected] or use the Contact Us page. Let me know the age(s) of your little people, the types of books you’re currently enjoying – or the types you’d like to buy – plus your budget, and I’ll put together a personalised recommendation for you.

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