FREE UK delivery on all orders over £35
Order by 2pm for SAME DAY despatch

+ DELIVERY INFORMATION +

Orders placed before 2pm weekdays are despatched the same day. 

🎄LAST CHRISTMAS POSTAGE DATES🎄

Place your order by 2pm on Wednesday 20 December and choose Express Delivery.
(Express Delivery is sent by Royal Mail’s Tracked 24 service)

📮 Delivery Charges 📮

Delivery TypeOrders £35+Orders Under £35
Standard (2-4 days)FREE£3.95
Express (1-2 days)£2£4.75
Next Day (order before 2pm Mon to Thursday)£6.25£9.45

UK orders under 2kg are sent by Royal Mail
UK orders over 2kg are sent by Parcelforce
Next Day Delivery orders are sent by DPD


🌏 International Orders 🌎

Prices are for International Orders up to 2kg.

For larger orders we will be in touch with details of any additional delivery fees before we send, so please allow extra time for processing your delivery.

DestinationCost per Order
Europe (tracked)£25
Rest of World (tracked)£40

Recipients are liable for any local import taxes and tariffs.

We use Royal Mail to ship international orders. Before placing your order, please check the Royal Mail’s International Bulletin for details of the countries whose postal service is currently suspended. We strongly advise against sending to those countries.


📦 Returns 📦

We hope you’ll love everything your order from our store, but we know there are times you might want to return an item. We understand the juggle of parenting, so have an extended 30 day returns policy for items in their original, resaleable condition.

You’ll need to cover return postage costs, but we can refund our standard delivery charges (if charged, and assuming you return the full order). We strongly recommend choosing a tracked service to be sure your return reaches us.

How to Return your item(s)

  1. Email us at [email protected] with your name, original order number and details of what you’d like to return and why.
  2. Tell us if you’d prefer a refund or exchange.
  3. Post your goods back to us within 30 days of your original order, including your name and order number in the packet.
  4. Goods must be in original, resaleable condition (they are checked on arrival with us).
  5. Please allow up to 7 days after receipt for us to process your refund.
  6. Returns are sent at your own risk which is why we recommend using a tracked service. Proof of sending is not proof of receipt.

Returns address: Books & Pieces c/o Ogden Fulfilment, Unit 2, Acre Park, Dalton Lane, Keighley BD21 4JH

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